4 Ways to Avoid a Roofing Nightmare!

It’s the time of year when roofing projects are in full force. Drive around your neighborhood and you’ll probably see roofing crews at work everyday! But unfortunately, not all of those roofers are reputable, trustworthy and known for doing quality work. At Live Oak Construction, we want you to know the 4 most important questions to ask a potential roofer.

Is the roofer accredited with the Better Business Bureau?
The Better Business Bureau (BBB) rates businesses based on many factors, the two most important being the length of time in business and if there are any complaints against the roofer. Live Oak Construction has been in the roofing business for 24 years and we have NO BBB complaints on file. In fact, we are proud to have an A+ rating with the BBB.

Is this company doing door-to-door solicitations?
Questionable roofers are known to canvas neighborhoods, often in unmarked trucks offering their services to homeowners. High-pressure sales tactics and asking for money upfront are red flags that should alert homeowners to stay away. Live Oak is a reputable, established Houston roofer and our crews proudly drive in trucks that prominently display the Live Oak Construction name!  

Is the roofer fully insured, bonded and willing to offer references?
Ask for proof of insurance and bonding so that if anything happens on your roofing project, you will be protected. Also, ask for references from other customers. Live Oak is happy to give you customer contact information, enabling you to talk to a satisfied customer who will share their positive Live Oak experience!   

Is the roofer offering everything in writing?   
A handshake and word of mouth guarantee just aren’t good enough. At Live Oak, we’ll spell out every detail in a written estimate. In addition, Live Oak’s friendly professionals will be happy to review that estimate and answer any questions you may have.

After you ask yourself these questions, you’ll know that Live Oak is the right roofer! Live Oak Construction is proud to be a top quality Houston roofer who has been repairing and replacing roofs for satisfied customers for over two decades. Give us a call at 877-207-8343 for your free estimate!


About Cliff Giles

Cliff Giles is the owner and founder of Live Oak Construction. A father of six with over forty years of experience in the industry, he brings years of knowledge and understanding of the products and the many options of roofing systems which sets Live Oak Construction apart from their competition. As current member of the Better Business Bureau’s Industry Advisory Committee his passion for helping customers understand their needs, solve their problems and provide quality is a top priority. Cliff is a previous Board Member of Houston chapter of Roofing Association
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